Well, when we asked our Material Management clients if they would, the responses we received back were overwhelmingly positive. So positive, in fact, that our Net Promoter Score (NPS) from them is 100%.
From our over all customer base, we received a 92% NPS. This means that Systemax has 92-100% more promoters than detractors. Not too shabby.
NPS is widely used and generally considered the most accurate method for gauging customer satisfaction. And it’s based on a single question: Would you recommend us. Respondents then select 0-10 to indicate their likelihood of recommendation. After responses are collected, you do some math, and voila — your NPS percentage.
The thing we’re most proud of is how high our scores are. In fact, we’ve never seen another company with a score as high.
While we pride ourselves on our mind-blowing customer service, we have to admit — it’s only possible because we have customers as amazing as you. So thank you for choosing us, for recommending us, for being our partner in success.
Many companies offer pens. Many companies offer Styluses. Systemax can get you both in one and customize it to your organization.
Check out a video of our Stylus Pen.
And let us know if you need this or any other promotional product.
The most American activity in my opinion is fireworks.
Every since I was a little kid I can remember going to watch fireworks for the Fourth of July with my whole family, and the whole town as well.
It is one celebration that must be celebrated every year, and it is a perfect symbol of our freedoms that we enjoy on a daily basis because of those fighting for us.
So even in October, I say thank you to all the men and women in our armed forces that make the dream live on every year.
At Systemax we believe in having fun and trying new things. So a while back some of us headed to a local gun range where our very own Pam instructed our group on gun safety and then brought us into the range where, laden with ear and eye protection, we each took turns aiming at paper targets.
Getting some people out of their comfort zone? Check.
Getting more comfortable with something some people found frightening? Check.
Getting together for that family spirit? Check.
I recently started spending my lunch break at the fitness facility about a mile away from my house. While it’s called 24 hour Fitness, it just doesn’t even seem like I have any hour available out of the 24 in each day… except for my lunch. I know going to the gym is the last thing a lot of people want to do with how busy we have made ourselves these day but I am absolutely convinced, after going 5 days a week for two consecutive weeks, that it is one of my most favorite parts of the day.
I consider myself a morning person, once I am up and moving around 6:00 am I am 100% ready to get to work. Lately though right around 3:00 pm or so I have been finding myself out of energy and just drained from the day. UNTIL…. I started my gym regimen at noon everyday. I have my morning energy and after a nice workout at lunch and eating at my desk, Bang! There I am, wide awake and full of energy and enthusiasm just as I was for the previous 4 hours of the day.
This is why it is my favorite part of my day, working out gives me the energy to keep going and staying on top of the heavy workload that I have these days. If you are reading this and thinking, “I am tired at 3:00 pm too” then see what it would take to get some exercise in your life, during your lunch break. Even a nice walk outside would probably help.
My son is now 20 months old. Being a father is by far the biggest success story I have ever been involved in.
A few weeks ago, a good friend of mine passed away at an age when most people are justing getting their feet on the ground. He had a common medical issue that turned bad in an instant, and despite all efforts could he was unable to survive. He left behind a 3 year old boy and a expecting wife.
To say the least, I was devasated with the news. I asked myself, he had the whole world in front of him and now he is gone. Which made me think……I have the whole world in front of me, what am I going to do about it? I had been living day to day, enjoying life, but not really setting goals like the good ‘ole days.
I went to work getting my goals in order and starting the process of making sure I do not take a single day for granted…..I know my friend would have done anything to have another day, another year.
I know I can’t take my life for granted, I need to live it to the best of my ability. It’s people like my friend that have set a standard for many of us to live by. And I hope I can be an example to others in the ways he was to me.
And ask youself these questions:
-How are we building a better brand?
-What experience do our customer or member share with a friend after leaving our branch?
-Is the experience unique and memorable?
-How can we accomplish that feeling if we have not already achieved it? (hint: calling Systemax would be a good first step.)
Who has time to make needed changes to their business cards?
It seems like everyone I talk to who orders business cards struggles to find time to make the necessary changes when an employee wants to get a box. They usually have update the artwork with the appropriate changes, email their vendor to get pricing, have the vendor proof the business card, then send the approved proof back to the vendor with the approval to print, and all of this takes at least a full day or more.
Well Systemax as a solution. It’s called Print on Demand and it is by far the most efficient and simple way to order business cards you could imagine.
Think about this… If you could go online, click on an image of your business card, type in the appropriate changes, proof it on the screen to be sure it is correct, hit print, then open your box of cards 7 business days later, would that improve your process?
You bet it would. And it would likely take you less than ten minutes.
Print on Demand is the future of printing and ordering “small run” printed materials. It works for all kinds of products from envelopes and teller receipts, to business cards and brochures.
Systemax. Giving you back time you didn’t know you could get back. Since 1982.
As part of our wellness initiative at Systemax, we have certain people who will send out fitness tips and healthy recipes every so often.
Here’s a delicious recipe to try:
Healthy Oatmeal Cookies
1 cup of fat free plain yogurt
1/2 cup Splenda brown sugar blend
2 tsp Smart Balance margarine (melted)
2 egg whites
1 1/2 cups instant oats
1/2 cup dried fruit (cranberries or blueberries)
1/4 tsp cinnamon
1/2 tsp vanilla
1/4 cup chopped pecans or almonds (optional)
Preheat oven to 350. Line cookie sheet with parchment paper
Combine yogurt, sugar, and melted margarine in bowl. Mix with electronic mixer until fluffy.
Beat egg whites in a small bowl until soft peaks form. fold egg mixture into yogurt mixture. Stir in remaining ingredients until blended,
Drop by heaping teaspoon onto parchment paper lined cookie sheet. Pull dough together to form round circles and flatten slightly with a fork.
Bake for 20 minutes.
Makes 30 cookies
50 calories per cookie – 2 gm fat, 2 gm protein, 7 gm carbohydrate, 1 gm fiber, 20 mg sodium
–Recipe compliments of Mary Vogel